TEB Travel vs Online

TEB VS Online

TEB VS ONLINEIt is fairly common for a corporate company not using a travel agent, to rely on the internet to book their travel. However many companies choose professional travel managers because they recognise that using their own highly skilled employees to book travel arrangements means a loss in both productivity and revenue. While your colleagues (be it travel coordinators, business travellers or secretaries) are able to comparison shop using the internet there are distinct disadvantages to this.

  • Flexibility. Finding the cheapest fare is easy. Knowing where to look for cost effective tickets that are refundable, have minimal cancellation fees, or can be date changed is invaluable. Paying an extra £50 on a flexible fare is worthwhile if you can change the date for nothing (normal fee approx £100), or gain a full refund when cancelling (average business class ticket is £1400).
  • Website content/inventoryQuite often websites do not contain the whole array of fares available from an airline, (or the complete hotel/car hire inventory) or indeed all airlines that are available on a specific route. TEB staff are trained to look for special offers, seat sales, alternative routes and ITX fares. (ITX – is a fare which is only available when booking accommodation with a flight. The fares are more competitive and more flexible than a standard fare). It is unrealistic to expect your staff to be able to source all of these fare options.
  • Access to specialist deals. TEB will often have access to specific deals that are not available in the marketplace. Advantage Focus members for example have access to a range of nett fares especially negotiated for its members. TEB may also be able to negotiate specific deals for your company should you have enough business travelling on a specific flight/hotel chain etc.

On top of these key points, TEB have a number of other more obvious benefits over the internet:

  • Allow current bookers (secretaries, PA’s or individuals) to concentrate on their primary role. 
  • Alternatives. TEB are also experts in rail, sea, car hire and hotel reservation. Sourcing these in conjunction (as well as alternatives) with air often allows access to cheaper rates.
  • Support if there are problems with the booking
  • TEB allows a ‘hold’ option
  • Payment online can only be made by the traveller’s personal credit card
  • Recommendations and personal advice: TEB offer a ‘One Stop Shop’
  • TEB can offer visa service, UK and international rail, car hire, chauffeur transfers, airport parking as well as no frills airline alternatives
  • Constructive fare pricing – “go 30 minutes later and save £x”
  • Central point of contact, key to streamlining your Business Travel

Tell us what you think. Have you used a travel agent for your business travel? What was your experience? Please leave your comments below.


Much more than train spotting at St Pancras station

Ever found yourself standing at St Pancras station with time to kill?

waiting for a train at st pancrasHere you will discover a handful of exciting attractions just outside the railway doors that will make waiting for your connecting train a little less painful. Many commuters who arrive into this bustling London train station will be too worried about rushing to reach their seat on the Eurostar, so they choose not to venture out into the surrounding area.

But outside of the station, onto the streets of Kings Cross, locals and business travellers will unite over the range of exciting attractions on offer. After a long journey, if you are looking for a decent meal that doesn’t consist of a pre-made sandwich, there are ample of restaurants to tickle a range of taste buds.

KARPOGRILLSTPANCRASOn Euston Road, you can find Karpo, serving up an Anglo-Italian menu; and Plum and Spilt Milk on Kings Cross St serves a diverse and exciting modern British menu in a railway themed dining room.

After a long day, you may need something a bit stronger before you catch your connecting train, so head to Searcy’s Champagne bar for a glass of sparkling. The best part about sitting at Searcy’s with a well-deserved glass of champagne is that you can watch as your train arrives at the platform.

For those with a longer waiting time for their connecting train, sitting in a restaurant may seem like a waste of valuable time. If getting onto the streets of London and doing some sightseeing is more your thing, there is plenty to do around Kings Cross. There are two squares nearby to visit; Pancras Square has a grassy area to lie back and enjoy the sun, while Granary Square has an impressive water feature to marvel at. Filled with choreographed fountains that contain 1,080 water spouts operating from 8am – 8pm daily and that lit up at night, the square is also home to the House of Illustration.

britishlibraryIf fine dining and impressive water displays are not your cup of tea, there’s always the British Library to impress the most unimpressed of visitors. Opened in 1998, the British Library is the national library of the United Kingdom and the largest library in the world with the number of items catalogued.

Have you ever killed some time near St Pancras waiting for a train? Which attractions did you visit? Please leave your comment below.

UK Holiday Makers Being Conned Out Of Millions

UK Holiday Makers Conned Out Of Millions

UK Holiday Makers Conned Out Of Millions

A warning has been issued to those booking holidays online, as it is revealed that British holidaymakers were conned out of £2.2m last year.

Many unsuspecting holiday makers arrived at their hotel only to find there was no existing booking and they had been conned by booking their holiday online.

Unfortunately this is not just a financial loss but a very distressing time for friends, couples and families who have been looking forward to their holiday only to become stranded and upset.

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Winter Wonderland 2014 at Hyde Park in London

Winter Wonderland 2014 at Hyde Park in London

Winter wonderland 2014 at Hyde Park in London brings another season of festive fun, charm and joy for everyone.

Winter Wonderland 2014 at Hyde Park in London

Winter Wonderland 2014 at Hyde Park in London

As we strolled through the Christmas market at the entrance to winter wonderland, we looked at many seasonal gifts from winter woollies to handmade crafts and jewellery.  Though we was quickly led away by the smell of freshly cooked bratwurst being cooked on an open grill, which by the way tasted absolutely delicious.

We did not ice skate on this occasion but watching everyone have fun skating around the bandstand with a Christmas tree inside and lots of Christmas lights was quite spectacular.

Across the way we found the après ski bar with a fire pit and a hippy like band on stage setting the groove for all the merry people.  After a few twirls on the dance floor we headed to the fun fair for some high octane adrenalin rides.

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5 Great Reasons To Start Using A Travel Agent in 2015

5 Great Reasons To Start Using A Travel Agent In 2015It has been 10 years since the demise of high street travel agencies 🙁 when major airlines slashed commissions paid to agents and consumers took control of booking their own travel via the internet to save money.


Today the same consumers have returned to the high street looking for a travel agent, only to notice that they are no longer there! Why are they returning? Well amongst many reasons they are fed up with arranging travel online with booking tools which have become too confusing, increases in extra charges and far too much small print. Fortunately, booking with a travel agent should alleviate most of the pain and aggravation so that you can enjoy your holiday without worry.  


The best part is that although travel agents do have service charges, overall they can save you a lot of money.

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